Privacy Policy

Radiant Muse Beauty respects your privacy and is committed to protecting your personal information in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Information we collect We may collect your name, contact details, booking and appointment information, payment status, and messages you send us. Where relevant to a treatment, we may also ask for information about allergies, health conditions, or other treatment-related needs. We will only use this information where necessary to provide safe and suitable services and will handle it with additional care. We may take photographs of treatments or results only with your permission.

How we use your information We use your information to manage bookings, provide and tailor beauty services, respond to enquiries, process payments, maintain business records, and meet legal or regulatory obligations. We may send service-related messages about your appointments. We will send marketing messages only where permitted by law, and you can opt out at any time.

Legal grounds for using your information Depending on the purpose, we rely on taking steps at your request or performing our agreement with you, complying with legal obligations, pursuing our legitimate interests in operating and improving our services, or your consent. If we need health-related information, we will explain why it is needed and obtain your explicit consent where required. You may withdraw consent at any time, although this will not affect processing that has already taken place or processing carried out on another lawful basis.

Sharing and storage We do not sell your personal information. We may share it with service providers who help us operate our business, such as booking, payment, email, or website providers. They may use the information only to provide services on our behalf and must protect it. We may also disclose information where required by law. Information may be processed outside the UK only where appropriate legal safeguards are in place.

How long we keep information We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, and record-keeping requirements. Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we will securely delete or anonymise it.

Your rights Subject to applicable law, you may have the right to request access to your personal information, correct it, have it erased, restrict or object to its use, or receive certain information in a portable format. Where processing is based on consent, you may withdraw that consent. To exercise your rights, contact Radiant Muse Beauty using the contact method through which you made your booking or enquiry. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies and website use If our website uses cookies or similar technologies, they may be used to make the site work, remember preferences, or understand website usage. Where required, we will ask for your consent before using non-essential cookies. You can manage cookies through your browser settings or any cookie controls provided on the website.

Children’s information Our services are intended for adults unless a service is specifically offered to a younger person with the appropriate consent and safeguards. We do not knowingly collect children’s personal information without appropriate permission.

Keeping information secure We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

Changes to this policy We may update this policy from time to time. The latest version will be made available through our usual business or booking channels.